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Contributor ⭐️
May 4, 2022

Read API is getting the GSIDs for dropdown values instead of actual value

When we try pulling the object data via the API we are getting the dropdown values GSIDs instead of the value. Currently, this appears to be a limitation as it is mentioned in the below that “Dropdown list items like Stage and Status values are populated with unique GSID of an item.”.

https://support.gainsight.com/Gainsight_NXT/API_and_Developer_Docs/Custom_Object_API/Gainsight_Custom_Object_API_Documentation#Read_API

Would request to look into this use case as the customers are interested to get the values instead of GSIDs.

1 reply

Contributor ⭐️⭐️
November 6, 2023

Hi, if you add this to the end of the field name within the code "_PicklistLabel," it should output the label rather than the picklist value GSID.

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