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Read API is getting the GSIDs for dropdown values instead of actual value

  • May 4, 2022
  • 1 reply
  • 89 views

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When we try pulling the object data via the API we are getting the dropdown values GSIDs instead of the value. Currently, this appears to be a limitation as it is mentioned in the below that “Dropdown list items like Stage and Status values are populated with unique GSID of an item.”.

https://support.gainsight.com/Gainsight_NXT/API_and_Developer_Docs/Custom_Object_API/Gainsight_Custom_Object_API_Documentation#Read_API

Would request to look into this use case as the customers are interested to get the values instead of GSIDs.

1 reply

  • Contributor ⭐️⭐️
  • November 6, 2023

Hi, if you add this to the end of the field name within the code "_PicklistLabel," it should output the label rather than the picklist value GSID.