Managing sponsor tracking on a per-customer basis is not scalable for my SMB customer success team. It takes dozens and dozens of clicks to navigate to each C360, into the contact section, to the sponsor tracking section, etc., to enable and accept matches for each individual contact. We have built reports to allow us to see which customers have contacts that are not yet being tracked, but this does not reduce the manual toil to enable tracking for each of them.

We need functionality to be able to manage sponsor tracking in a central location across our entire portfolio rather than within C360 on a per-customer basis.