Hi Juan, we won’t be making any significant investments into private messages in the foreseeable future. However, even if we do, we will not make it possible to share private messages or conversations with others for security reasons. For that reason, I’m closing this idea. I do see some other ideas between the lines, such as the ability to get analytics/reports on private messages, as well as the ability to mark private messages as action items (for instance, by marking them unread). Feel free to share these ideas separately so they can get some exposure :)

I get you Seb.  My view was more of an agent of the company interacting with customers akin to sales and marketing than private conversations.   You get customer wins through these PM’s, but they are very difficult to share or add to a metric.