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anthonysabato
Helper ⭐️
Nov 6, 2018 3:41 PM UTC

Survey 2.0 - Option to include additional fields for exporting survey results

Currently exporting results from Survey 2.0 --> Analyze --> click export icon; you cannot select any additional fields. It would be helpful at least to have the email address included by default. The fields that I do see in which export by default are Participant, Company, Responded Date, Response Status, and the survey questions. Other fields that would be helpful include, Account ID, Contact ID if mapped and any other mapped fields for better reporting.



    10 replies

    sai_ram
    Expert ⭐️⭐️
    Feb 28, 2019 11:56 AM UTC
    Hi Anthony,

     

    Thanks for posting! redirecting this to our product team.

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    elisa_pelegrina
    Helper ⭐️
    Mar 5, 2019 11:26 PM UTC
    Hi Anthony - wanted to piggy back off your questions in hopes you know a little more about Survey 2.0 than I do. Is the dataspace for Survey 2.0 different than the traditional 'Survey Dataspace'? We recently lanuched a JO program with a 2.0 Survey and I am unable to creat accurate reports. Any guidance here would be appreciated!

    Thanks!

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    anthonysabato
    Helper ⭐️
    Mar 6, 2019 6:16 PM UTC
    Elisa,

    So, not dataspaces. Survey 2.0 uses MDA. You should have an object created by default for your survey that contains all the questions, etc. The Survey Participant object captures response data for Surveys 2.0.



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    elisa_pelegrina
    Helper ⭐️
    Mar 7, 2019 7:59 PM UTC
    Thank you, Anthony! We were previously able to add in the "Answer Name" to the report so we could break it out by what participants responded and I am no longer seeing that option. Is this something that i would now have to bring into the MDA in some way?

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    anthonysabato
    Helper ⭐️
    Mar 7, 2019 8:17 PM UTC
    Elisa,

    That would be in the MDA object created by GS automatically when you create the survey. So look for an object named similiary to your Survey name. That object should give all the questions to the survey.

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    katie_b
    Helper ⭐️
    Nov 8, 2019 5:22 PM UTC

    I see this has been marked as ‘implemented’ but am not seeing where to add additional fields. There is still a pretty big issue with relationship level reports that this feature would solve. When you export a Relationship level Survey the export doesn’t even include the Company Name, just the Relationship Name...which for us are our solution names and exactly the same for every respondent for one particular survey. Every relationship rolls up to a company, so it shouldn’t be difficult to include and make relationship level analytics usable to our team. I’m really trying to use the Survey 2.0 Analytics but it seems like we’re more often creating custom reports just like we had to with Survey 1.0. Am I missing where this was implemented? Or is there a timeline of when it can be expected so I can determine if building a bunch of custom reports is necessary?

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    Katie Baker
    sai_ram
    Expert ⭐️⭐️
    Nov 26, 2019 1:14 PM UTC

    @katie_b I will check this and get back to you. 

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    sai_ram
    Expert ⭐️⭐️
    Nov 29, 2019 9:45 AM UTC

    I see this has been marked as ‘implemented’ but am not seeing where to add additional fields. There is still a pretty big issue with relationship level reports that this feature would solve. When you export a Relationship level Survey the export doesn’t even include the Company Name, just the Relationship Name...which for us are our solution names and exactly the same for every respondent for one particular survey. Every relationship rolls up to a company, so it shouldn’t be difficult to include and make relationship level analytics usable to our team. I’m really trying to use the Survey 2.0 Analytics but it seems like we’re more often creating custom reports just like we had to with Survey 1.0. Am I missing where this was implemented? Or is there a timeline of when it can be expected so I can determine if building a bunch of custom reports is necessary?

    @katie_b This is pushed in 6.8 release. Please follow this article for more information. 

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    katie_b
    Helper ⭐️
    Dec 2, 2019 3:49 PM UTC

    @sai_ram Thank you! That is what I was missing. If I (as the admin) add a field, does that add for everyone or is this change on a user by user basis?

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    Katie Baker
    abhilesh_khatri
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    May 4, 2020 6:51 AM UTC

    Hi @katie_b 
    The column selector in the Survey 2.0 Analyze grid is a per user behavior (exhibits stickiness). A column addition in the grid by X user won’t make it appear for Y user. 

    Whatever columns are added in the grid will be exported in the CSV.

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