Survey Response Re-assignment
As an admin and user, in case of an erroneous send or potential account deletion, I would like the ability to change the Account/Company a survey response is associated with.
In our case, a manually fed JO Program was provided with improper ORGID’s for the contacts. As a result, we have reports of survey responses associated with the wrong Account
While we Admins are aware of all of the backend dependencies within the Gainsight MDA, this seems like a product limitation if support cannot even process a request.