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Brent Krempges
Gainsight Employee ⭐️
Gainsight Employee ⭐️
September 22, 2015

Template "Sections" in JO

  • September 22, 2015
  • 3 replies
  • 85 views
The ability
to add “sections” to a message and then create rules within your outreach to
only include the needed details in your message. This would allow users the
ability to only create one template and then create separate outreaches that
would dynamically filter out any unwanted information  (for example, if Product field = X, only
include Section 1,3, and 5 for Email Template A).

    3 replies

    elizabeth_adams
    Contributor ⭐️⭐️
    February 19, 2016
    Yes!  I think being able to segment based on client characteristics is critical for creating targeted email communications.
    jeffrey_coleman
    Helper ⭐️
    February 23, 2016
    Brent -- great suggestion. My thought was to allow for a single outreach to leverage multiple templates based on a criteria section. I want to send different version of an email to each of my tier groups. Right now that requires 3 power lists, 3 email templates, and three campaigns. I'm ok with the 3 templates, but 1 list and one outreach would be a great improvement!
    darkknight
    Expert ⭐️
    May 5, 2016
    Ah, didn't see this in my search before I posted this:  https://community.gainsight.com/gainsight/topics/co-pilot-combine-translations-of-the-same-email-int...

    Along similar lines?
    Jeff Kirkpatrick