Thanks to all of you who helped pilot Gainsight’s new user interface and shared your feedback with us. We’re excited to release a number of fixes with our July 7 release, and to rollout the new UI to the rest of our customer base.



As part of the July 7 release, we will address the following issues:

• Cockpit List View: Close CTA and Close Task checkboxes are always visible
  
  
  
• Owner Filter moved to a pre-defined filter to simplify filtering CTAs to a specific user
  
  
  
• Owner name is displayed when you hover on Owner icon
  
  
  
• Top header is sticky: display SFDC ribbon or Gainsight header based on your last action
  
  
  
• Corrected typos and fixed overlapping text/fields
  
  
  
• Breadcrumb trail names match tab and sub-tab names
  
  
  
• “Customer search” always displays, instead of “Instance search”
  
  
  
• Rules Engine List View: sort by name is simplified
  
  

We’re also planning to address the following features in a future release:

• Customer360:
  
  
  • Currently must click each section name to view it
  • Summary section cards/widgets are not clickable
  Global Navigation:
  • No right-click option to open Tabs in new windows (note: you still have the option to right-click on the conventional SFDC tabs)