It would be AWESOME if we could make an http/API request (to another tool) from the Rules-Engine.
For example, if we're using another tool to track customer's usage, it would be nice to make an API call to that tool when our CSM's have particular types of interactions with our customers.
Trigger (another tool's) API via Rules-Engine
Hi Jake,
There can be multiple APIs/Tools and each one's data contract may differ. I think, there are two aspects here.
- Ankit
There can be multiple APIs/Tools and each one's data contract may differ. I think, there are two aspects here.
- A notification to external system/api when rule completes. This notification can include rule status, execution message and rule parameters (like rule date). - [i]Notification Purpose Only
- May be a new action, that takes output dataset (all records) and calls external API passing 1000 records at a time. Some sort of external webhook getting called from Rules Engine's action. - [i]Data Integration
- Ankit
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