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elaine_cleary
Helper ⭐️⭐️
May 4, 2016

View & hide tasks pop-up boxes are confusing?

  • May 4, 2016
  • 6 replies
  • 32 views
The "view tasks" and "hide tasks" pop up boxes that are off to the side are a little confusing. I wasn't sure if I had to move my mouse over to the side to click on them to make something work/happen or not. Anything we can do to make this part of the navigation intuitive?

    6 replies

    manu_mittal
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    May 4, 2016
    You mean the expand all/collapse all option?
    elaine_cleary
    Helper ⭐️⭐️
    May 4, 2016
    Just clicking on the number of tasks for an individual CTA
    dstokowski
    Gainsight Employee ⭐️⭐️
    May 4, 2016
    i will add that the cursor was not an arrow but an edit line when I hover over Task count to expand it - not really visual cues you would expect.  Agree it was confusing to open the expand tasks and close them.
    manu_mittal
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    May 5, 2016
    Definitely something that we need to update. There's no indication that this area is clickable.
    sidhu
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    May 5, 2016
    Following is how we are planning to improve this behaviour.
     



    When you mouse over onto task, the mouse pointer will change to indicate that that area is clickable. The existing tooltip will not be removed. 
    steve_davis
    Gainsight Employee ⭐️⭐️
    May 27, 2016
    Tagging this into an idea as it appears this has been addressed already and is no longer a question.