We have a lot of CTAs for each account and within a CTA there will be multiple tasks assigned to different people. We would like everyone to be able to communicate to each other, and other people, by @mentioning each other in the comment section of a specific task.
Example: If I assign a task to 1 person and he needs to give me an update, he would write @harris in the comments section. Then if I have another task assigned to someone else, they could do the same thing.
This is better than having them assign me a new task, for which I would be notified the following day. It is also better than having to use chatter to comment on the overall CTA where everyone can view it.
We need the ability to @mention users in the comment section of tasks in the cockpit
Need this! Thanks Gainsight. 🙂
Did this ever get built?
Hi Colin,
We have added a CTA level timeline. You can add follow-up tasks in the timeline activities/ updates and assign them to multiple users.
We also plan to add @mention feature in it. It is in our short term roadmap.
Thanks,
Nitisha
We have added a CTA level timeline. You can add follow-up tasks in the timeline activities/ updates and assign them to multiple users.
We also plan to add @mention feature in it. It is in our short term roadmap.
Thanks,
Nitisha
+1Hi Harris, @mention functionality is implemented in Timeline.
Please refer to this article for more information.
Please refer to this article for more information.
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