Now in its 14th year, The Community Roundtable's annual State of Community Management report provides strategic ideas and tactical benchmarks for global community management professionals.
The State of Community Management research explores the state of the community management industry through the lens of the eight competencies in the Community Maturity Model
, each critical to the success of an online community. They include strategy, leadership, culture, community management, content and programs, tools, policies and governance, and metrics and measurement.
Each section includes data, ideas, and expert practitioner perspectives to give you new insight into the community management industry. By contributing to the industry’s longest-running and most comprehensive research project, you ensure that every community voice is heard. You can learn more about the State of Community Management research and download the 2022 report; here.
For your time and effort, you'll receive:
- Rewards - A $10 donation to No Kid Hungry or a $5 Starbucks gift card
- Information - Your Community Maturity Score (based on the Community Maturity Model) and early access to the final 2023 report
- Resources - A free Resource Bundle ($150 value) from our Library
