The “Not in” filter is the most significant and helpful feature for us on the new dashboards, because we currently use a painful manual workaround to identify customer engagements across all types of metrics. Unfortunately, this filter does not work on the new dashboards. If I select “Not in” and Custom Role = “Employee” I get wildly incorrect results (major undercount). I have logged a case for this and submitted a video showing the behavior. I’d love to get an update when this is fixed as this is a major blocker for us.
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