Hi everyone!
We’re excited to share some great news specifically for our customers in our Scaled Customer Success model (those working with us via customersuccess@skilljar.com): you now have access to Customer Success Office Hours, four times a week!
These Office Hours are a fantastic opportunity to:
- Connect with a Skilljar Customer Success Manager live
- Ask questions about best practices, strategy, or specific use cases
- Collaborate with other Skilljar users to hear how they're approaching similar challenges
- Get quick, actionable guidance without needing to schedule a 1:1
🗓️ Office Hours Details:
- Frequency: 4 times per week
- Schedule: Tuesdays and Thursdays, 11am and 3pm ET
- Format: Open Q&A with a Skilljar CSM and other Skilljar customers
- Who should attend: Any customer currently working with customersuccess@skilljar.com to make the most of your Skilljar experience
📩 To join Office Hours, reach out to customersuccess@skilljar.com for the registration link.
Have a Skilljar Customer Success Manager?
If you’re working directly with a designated CSM, please continue reaching out to them for any questions or support. These Office Hours are currently designed specifically for our Scaled segment working with customersuccess@skilljar.com.
We look forward to seeing you in an upcoming session!
- The Skilljar Customer Success Team