SKILLJAR: How do you manage Access Code distribution and learner onboarding?

I’m going to loop in more wonderful members who might have something they could possibly share here ​@sam.walker ​@danamccarthy ​@lwhitham 

Hey ​@efoley, I didn’t reply originally because we don’t use access codes. We use SAML SSO to sign our customers in using our customer identity management. I suppose I’d ask why you are using access codes? In my mind, a more seamless experience is to either:

• Use SSO to sign anyone in using whatever customer identity management you use, regardless of whether they are a customer or not. If they are not a customer yet, create a free account for them.
• Use SSO and require a paying customer account to access. Potentially filter on customer tier. Block access otherwise.

That makes logging into the platform as seamless as possible, with the option to restrict access to customers if you want. I suppose you could also configure time- and domain-based access on the SSO side if you wanted similar functionality to access codes, though I imagine that depends on your SSO setup.

We like our SSO method; it works well for us.

If you have to use access codes, I’d look into some kind of automated provisioning for them. I feel like the last thing a customer wants to do is manage an access code.

Thanks ​@sam.walker for your thoughtful response, as always :-)

SSO was our plan, but we ran into limitations because of Skilljar's single SSO configuration per domain and a complex unique IdP configuration on the customer side. It's been over a month of trying to gather input from Skilljar technical resources on a viable workaround that creates a seamless SSO experience, and we have folks eager to get into the domain right now.

We're trying to vet the Access Code option as a temporary solution and looking to avoid the headache of the awkward process: sharing the code > requiring manual sign-up with the code > putting the responsibility on the customer to remember their sign-in credentials and bookmark the sign-in page.

Was taking a chance with the community to see if anyone else (who was not able to implement SSO) has found an automated way to provision the access code distribution to make it less painful. 

Hey ​@efoley, ah, I see. Yeah, that makes sense. I don’t have concrete advice, then, as we haven’t used codes. Good luck!