Skilljar Newsletter August 2026
Skilljar August 2026
This month it’s all about connection Skilljar connecting to more of your AI tools, your Academy connecting more deeply to Customer Communities, and your learners receiving communications in the language they actually prefer.
Inside you’ll find the latest platform updates, a community tip on managing courses across multiple catalogs, MCP prompts from the community, and events worth adding to your calendar.
Let’s dive in! 😄
Skilljar MCP Now Available in Claude Chat, ChatGPT, and More
Previously, the Skilljar MCP was only available in CLI-based tools with an API key setup. New OAuth support enables the MCP in Claude chat, ChatGPT, Copilot, and Gemini, making setup as easy as possible.
Learn More
Skilljar + Gainsight Customer Communities Integration Enhancements
Recent enhancements to our Education and Community integration include:
- Federated Search on Classic Catalog Pages: Learners can now search across your Academy and Community from a single search bar on both Skilljar Builder and Classic Catalog pages.
- VILT Events Widgets: Promote upcoming live training events and surface registered VILT sessions directly on Community pages. Put your live sessions where learners already are to drive registrations and reduce no-shows.
- Widgets Configuration Improvements: The configuration panel on hub pages now feature clearer labels and more intuitive settings. A small change that makes a big difference if you're the one configuring widgets day to day.
Learn More
Learner Emails Now Arrive in Their Preferred Language
Earlier this year we launched Saved Localization Preferences, letting learners choose their preferred language from your Academy's language picker and have it applied consistently across your Academy. We’ve now extended that to transactional emails, so password resets, domain invites, and other system emails automatically arrive in each learner's preferred language.
Learn More
Quick Poll: What Lesson Types Are You Using Most?
We're curious how you're building your courses. Are you going all-in on video? Leaning into SCORM? Mixing in quizzes and HTML? Our Customer Education team is running a quick poll to see which lesson types the community relies on most.
Take the Poll
What's Your Go-To MCP Prompt?
The conversation has already started and we want to hear from you. The Gainsight MCP Prompt Library is a growing collection of ready-to-use prompts and downloadable skills built for Gainsight's MCP servers, so you're not starting from scratch every time. The best community submissions get featured in the library directly.
Drop your prompt in the comments with what it does, the prompt itself, and which product it's for.
Explore the MCP Prompt Library
Join the discussion
Skilljar: Using the Same Course Across Multiple Catalog Pages
If you're managing multiple catalog pages with overlapping courses, you're not alone! Community member Kimberly Wittrock raised a great question about handling course exit navigation when the same course appears across different catalogs. The conversation is live share your approach and learn from your peers!
Join the discussion
Get the AI and CS Playbook Gainsight's Team Is Actually Using
[Un]Churned is where the Gainsight team shares what they're building, learning, and experimenting with as AI reshapes customer success. Each issue brings you practitioner perspectives on topics like agent evaluation, value realization, and what it actually means to keep CSMs in the loop. It's the thinking behind the product, written for the people doing the work.
Subscribe
Skilljar MCP & AI Courses
Whether you're new to AI in Customer Education or ready to connect your Academy to a full MCP workflow, these three courses will get you up to speed. From writing your first prompt to running agentic workflows against your own Skilljar instance.
- AI Essentials for Customer Education Teams: From Prompt to Published
- Introduction to MCPs for Everyday AI Use
- Get Started with the Skilljar MCP Server
Skilljar Office Hours — Now 4x a Week
Tuesdays and Thursdays, 11am and 3pm ET
Great news for Scaled Customer Success customers you now have access to live Office Hours four times a week.
What's included:
- Live access to a Skilljar Customer Success Manager
- Ask questions on best practices, strategy, or specific use cases
- Connect with other Skilljar users tackling similar challenges
- Get quick, actionable guidance no 1:1 scheduling needed
Register for Office Hours