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Let’s Introduce Ourselves!!

Let’s Introduce Ourselves!!
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revathimenon
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  • Gainsight Community Manager
  • 592 replies
  • August 1, 2023

Welcome to our community @ericbmuller & talk about great intros! 🔥

Happy community-ing!


RebeccaRandle
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  • Contributor ⭐️⭐️
  • 3 replies
  • August 16, 2023

What’s your current role and where are you based? - Customer Success Operations Manager at VTS based on Chicago, IL 😎🌭

What are you hoping to learn from the community? - Best practices across the board

What do you like to do for fun? - Read, eat, travel, spend time with friends and my two cats 🐈


revathimenon
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  • Gainsight Community Manager
  • 592 replies
  • August 17, 2023

Welcome to the community @RebeccaRandle , sooo pumped to have you amongst us. ⭐️

I can assure you that you’re gonna find a LOT of those conversations here, and more.🙌🏽
Happy community-ing. ✨


Hi Everyone! I am Elizabeth Harris, the Head of Digital Customer Success at Icertis, and we are just getting started with our implementation of Gainsight. I am based in Atlanta, GA but my team is primarily based in Pune, India.

What I’m hoping to gain from this community is learning and sharing of best practices! Our Customer Success team is relatively new, so there’s lots to learn from all of you!

Also, we are hiring a CS Ops role which includes Gainsight administration. If you or anyone you know is interested, please apply! Location: Pune, India https://jobs.lever.co/icertis/a0175755-2dff-4e99-bcd0-c358c8511cb3


revathimenon
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  • Gainsight Community Manager
  • 592 replies
  • October 4, 2023

Hello @ElizabethHarris and welcome to the community! 😊

Thanks for sharing the listing too - i’ll get that added into the upcoming community listing post.

I’ll definitely be touching base with you soon for some DCS related conversations 😉🙌🏼


anirbandutta
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  • Expert ⭐️
  • 1804 replies
  • October 18, 2023

 

Congrats @riajane02 on being our 10,000th member!

Welcome to the GameChanger fam! 🎉 


revathimenon
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  • Gainsight Community Manager
  • 592 replies
  • October 18, 2023

Welcome to the community & congratulations on being our 10,000th member!!! @riajane02 ⭐

https://media.giphy.com/media/kyLYXonQYYfwYDIeZl/giphy.gif

 


Martina Cristini

Hi everyone, I am Martina Cristini, Customer Success Retention Manager at Unit4. I am located in Spain, in the beautiful city of Malaga. 

I’m very excited to be joining the community and looking forward to knowing more about Gainsight!


revathimenon
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  • Gainsight Community Manager
  • 592 replies
  • December 4, 2023

Hi @Martina Cristini welcome to the community! 🤩


revote
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 793 replies
  • December 19, 2023

Hi everyone,

my name is Tero and I am from Finland. As I say in my profile I am forum geek, since 90’s.

I started to work in mobile phone shop and almost same time, for some reason, I went to Finnish mobile phone forum, to help people. Just because it was fun. This is how everything started and rest is history.

I didnt have any career plans but I founded myself several times thinking what if some day I work for the certain telco company. It could be cool!! 

It took couple of years and I started there. It is still my current employer. Yes, I started here in 2002 😃 

After few years I started to work around social media, so basically what I did 90’s, with no pay and using random nickname, now I got pay and I was official company’s representative. I led small social team, who worked in Facebook and our phbpp based forum.

After 3 years our company decided that we can do much more than just run basic support forum. We started to build Community and they choosed me for a community manager role. I dont know why we choosed to use Lithium community platform 🙂

After 9 years I am Head of Community and our community is mentioned several times in BearingPoint Digital Leaders yearly study, as a best practise how to take customers close to you and how to involve your customers. I have managed a project where we migrated to the inSided (now Gainsight). I lead small community team with moderators / content creators. We have written thousands of articles during the years. Our community isnt just a place to get help (p2p), we have really nice “developer community” inside the community. Like a sub community. We have really nice plans for the future. And yeah, our communitu is mentioned several times

Sorry for the long story but I wanted to tell a bit more, maybe for the inspiration - without career plan, just with a strong focus and confidence and above everything; passion for the communities, I have gone a pretty nice bath 🙂


anirbandutta
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  • Expert ⭐️
  • 1804 replies
  • December 20, 2023

Whoa! What an incredible story @revote, starting from your days in a mobile phone shop, volunteering to run Social media with no pay, to becoming the Head of Community at your current company what passion for Communities and engagement can do!

Thank you for taking time to share your incredible journey with us!

We have so much to learn from your experience in Community building. Amazing to have you Tero.


revathimenon
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  • Gainsight Community Manager
  • 592 replies
  • December 20, 2023

@revote I live for long stories! 😃

Glad to meet someone who also has a similar social media journey in them.

Looking forward to learning a lot about community building from you! ⭐


revote
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 793 replies
  • December 20, 2023

Thanks a lot @anirbandutta & @revathimenon 💪 I wish my English was better, it limits a bit my participation, I cant fully express myself using English 😀

I edited a bit my introduction, I added few things there.


randyksar
  • Contributor ⭐️
  • 1 reply
  • December 20, 2023

Hello friends. My name is Randy Ksar and I lead customer marketing at Uniphore in Palo Alto, California. I’m hoping to learn from other customer advocacy and customer marketers the best way to incorporate community into their program. For fun, I like to coach youth sports (got 3 boys - 11, 10 and 5), play tennis, travel with my family and run half-marathons. 

 

 


revathimenon
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  • Gainsight Community Manager
  • 592 replies
  • December 21, 2023

Hello @randyksar - welcome to the community!😃

I’ve got a half-marathon on my check list before 2025. I’m definitely coming to you for some tips! 🙌🏽


Hi All, I am Emmanuel Katto from Uganda. I just joined this community. I haven’t explored Gainsight yet. Will be starting today. Hope to get help from you guys if I need help or have some queries.

 

For fun, I hangout with my friends and sometimes I do sketching.

 

Thanks!

Emmanuel Katto


  • Contributor ⭐️
  • 1 reply
  • June 3, 2024

Welcome to the Gainsight community Emmanuel Katto :)


alizee
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 659 replies
  • June 3, 2024

Welcome @emmanuelakatto ! Are you (or will you be) a CS, CX, PX or CE user ? 


manavgangwani
  • Contributor ⭐️
  • 1 reply
  • June 12, 2024

Hi, my name is Manav Gangwani, a software developer from Bangalore, India. I just joined this community to explore more. I haven't explored Gainsight yet, but I'll be starting today. I hope to get your help if I have any questions. For fun, I hang out with my friends, do vlogging, play sports and like designing.


Mark Green Consensus

Hi all - we’re growing our Digital CS capabilities here at Consensus so investigating Gainsight as a potential vendor for our Communities. Great to meet you all!

 

Mark

Director of Buyer Enablement @ Consensus

London, UK.


revathimenon
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  • Gainsight Community Manager
  • 592 replies
  • June 20, 2024

Hello @Mark Green Consensus 

So glad to have you amongst us here. Welcome to this community! 🙌🏽


  • Contributor ⭐️⭐️
  • 3 replies
  • June 24, 2024

Hello everyone! Excited to join this Community and learn from you all!

What’s your current role and where are you based? I´m a Community Manager based in Mexico City

What are you hoping to learn from the community? I´m hoping to learn how to best utilize Gainsight

What do you like to do for fun? I love exercising and traveling!


revathimenon
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  • Gainsight Community Manager
  • 592 replies
  • June 25, 2024

Hello there @acq 

Welcome to our community! 😄

What exercises do you enjoy? I love strength training, how about you? 


danielle.evans

Hello everyone! Excited to join the Gainsight community and share ideas.

  • I oversee Customer Education at Sendoso. We’re the gifting and direct mail platform platform that helps revenue teams double win rates, 6x second call rates, and close deals 29% faster.
  • My team is responsible for managing two instances of Gainsight CE (one for customers and one public), among other things. Mostly focused on external strategic and platform education for customers.
  • When I'm not working (my 5to9 we call it at Sendoso!), you'll find me playing with my two boys (Ryder 6, Austin 5), watching movies with my husband Pete, or listening to a good book by our fireplace. 

Looking forward to connecting here 😁


revathimenon
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  • Gainsight Community Manager
  • 592 replies
  • September 2, 2024

Hello @danielle.evans welcome to the community! 😃

Thank you for sharing such a great intro to us - looking forward to your learnings and expertise on CE.

Also sending regards to your family 🙌🏽


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