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anirbandutta
Expert ⭐️
May 24, 2022
Blog

How Can I participate in the Gainsight Beta Program?

  • May 24, 2022
  • 39 replies
  • 1223 views
How Can I participate in the Gainsight Beta Program?

If, getting your hands on tech before anyone else has, excites you, then this program is for you.

Together we can co-create the future of Gainsight’s exciting offerings.

Featured @aschreiner for his awesome engagement 🎉 

Are you a Gainsight customer?

Please note this program is only for a Gainsight Customer using our CS or PX products.

Complete your Community profile, always helps us in identifying you better.

 

Becoming a Gainsight Beta Buddy

  1. You need a Gainsight Gamechangers Community account with your official email address. Create one here if you don't have.
  2. Leave a comment on this post and let us know the product Feature area you’d be interested in testing.

You become a ‘Gainsight Beta Buddy’, when you are presented the opportunity, participate in and give us feedback on our pre-release software in one of the feature Betas you are nominated for.

Note: This is only a self-nomination step to let us know your interest. The actual selection process is a bit more intricate and you’ll receive an invite directly from the organizers of the Beta when we roll out one. A PM or a CSM will reach out to you when a Beta for your area of interest is scheduled.

Btw, you can always engage in other ways:

  • Search the community for Documentation, Discussions and Ideas
  • If you have an existing Product Question, submit here
  • If you’d like to submit a new Feature request, submit here

 

39 replies

rahul_prayakarao
Helper ⭐️⭐️
September 5, 2022

@bmayden thank you showing your interest in Success Snapshots beta. But the nominations have been closed and the beta has already begun. I am really sorry about this.

alizee
VIP ⭐️⭐️⭐️⭐️⭐️
September 15, 2022

Hi there, I would love to join, whenever this is available, the beta for the revamped “rules engine/data designer/JO query builder”. @JamesAllen 

The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
anirbandutta
Expert ⭐️
September 16, 2022

Awesome, thank you @alizee. cc @rakesh, @PavanCh on your radar.  

It's an opportunity for engagement
bradybluhm
Gainsight Employee ⭐️⭐️
October 28, 2022

Acquia (@heather_hansen) is interested in participating in the upcoming Email Templates beta in Q4.
@arunabhat @samarth @PavanCh 

  

AI on my mind!
arunabhat
Contributor ⭐️⭐️⭐️⭐️
November 4, 2022

@amandatelford @T2Echo It’s great to hear that you are interested in outlook add-in Timeline experience. We are in the middle of a technical analysis on the feasibility of this enhancement. I will keep you posted if and when we plan for a release. If not a beta, I might push this to you and our power users or anyone else interested for A/B testing. Stay tuned!

Contributor ⭐️⭐️⭐️⭐️
November 4, 2022

@arunabhat  This enhancement is critical for us and I have to imagine for others. It skews our reporting since when Gainsight Assist is used, the only timeline item that is logged is the Activity Type so we have no data on the stage or lifecycle activity it should be tied to without taking an extra step of going into the timeline activity and updating it.  It also doesn’t capture the external recipients. So there is a lot of data, some KPI based for us, that is missing in the add-in usage. I can’t emphasize enough how critical this feature change is for us.  Thanks for keeping us in the loop and letting us test it if possible.  But please don’t take it off the release map!!!!

jparker
Contributor ⭐️⭐️⭐️⭐️⭐️
February 16, 2023

Hi team. I’m also interested in joining the beta program and would be happy to be involved with any of the main areas of functionality that we’re already using in our instance. Perhaps you can share the current opportunities and I can let you know where I might be able to add the most value.

 

Thanks!

Looking for my next role: Gainsight Lead / CS Ops Product Council Member. Let's connect: https://www.linkedin.com/in/jon-parker/
anirbandutta
Expert ⭐️
February 16, 2023

Thanks @jparker

@nemoori87, and @Cornelia   

It's an opportunity for engagement
brian.atkins
Contributor ⭐️⭐️⭐️
March 3, 2023

I’m interested in being a beta tester for any Gainsight PX features.

anirbandutta
Expert ⭐️
March 6, 2023

I’m interested in being a beta tester for any Gainsight PX features.

@skalle will be happy to know :) 

It's an opportunity for engagement