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anirbandutta
Expert ⭐️
May 24, 2022
Blog

How Can I participate in the Gainsight Beta Program?

  • May 24, 2022
  • 39 replies
  • 1223 views
How Can I participate in the Gainsight Beta Program?

If, getting your hands on tech before anyone else has, excites you, then this program is for you.

Together we can co-create the future of Gainsight’s exciting offerings.

Featured @aschreiner for his awesome engagement 🎉 

Are you a Gainsight customer?

Please note this program is only for a Gainsight Customer using our CS or PX products.

Complete your Community profile, always helps us in identifying you better.

 

Becoming a Gainsight Beta Buddy

  1. You need a Gainsight Gamechangers Community account with your official email address. Create one here if you don't have.
  2. Leave a comment on this post and let us know the product Feature area you’d be interested in testing.

You become a ‘Gainsight Beta Buddy’, when you are presented the opportunity, participate in and give us feedback on our pre-release software in one of the feature Betas you are nominated for.

Note: This is only a self-nomination step to let us know your interest. The actual selection process is a bit more intricate and you’ll receive an invite directly from the organizers of the Beta when we roll out one. A PM or a CSM will reach out to you when a Beta for your area of interest is scheduled.

Btw, you can always engage in other ways:

  • Search the community for Documentation, Discussions and Ideas
  • If you have an existing Product Question, submit here
  • If you’d like to submit a new Feature request, submit here

 

39 replies

simonechen
Contributor ⭐️⭐️⭐️
April 4, 2023

Would be great to see what’s up and coming! 

 

Otherwise some areas of interest:

  • C360 / Customer Journey
  • Rules Engine
  • Connectors
anirbandutta
Expert ⭐️
April 4, 2023

Would be great to see what’s up and coming! 

 

Otherwise some areas of interest:

  • C360 / Customer Journey
  • Rules Engine
  • Connectors

@rakesh, @Shilpa Gumnur … anything on the horizon? 

It's an opportunity for engagement
alizee
VIP ⭐️⭐️⭐️⭐️⭐️
April 24, 2023

Hi all,

I absolutely want to be in the beta for this:

  • JO Advanced Programs Reimagined (CS)
  • AI Generated Customer Survey (CS)

Please, please please, pretty please @dstokowski and @JamesAllen. With the right improvements improved advanced programs (and what I read is reimagined so it’s not just about improvements), this component could be a game killers, so please please please! 

Thank you.

The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
Cornelia
Contributor ⭐️⭐️⭐️⭐️⭐️
April 24, 2023

Hi @alizee, do check with your CSM so that you are nominated for the Beta Programs and we will be glad to include you in the beta program! 

 

Beta Programs are open for all nominated customers, hence @JamesAllen once we open out the nominations, please nominate @alizee and we will take it forward!

alizee
VIP ⭐️⭐️⭐️⭐️⭐️
April 24, 2023

Hi @alizee, do check with your CSM so that you are nominated for the Beta Programs and we will be glad to include you in the beta program! 

 

Beta Programs are open for all nominated customers, hence @JamesAllen once we open out the nominations, please nominate @alizee and we will take it forward!

My eagerness has been eagerly expressed to @JamesAllen 😃

The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
Carol_Keyes
Helper ⭐️
July 27, 2023

Hello! I am interested in the JO and Email Templates beta. 

Carol Keyes
anirbandutta
Expert ⭐️
July 28, 2023

Hello! I am interested in the JO and Email Templates beta. 

@Cornelia, @johnheintschel making a connect here for Carol.

It's an opportunity for engagement
ajprince
Contributor ⭐️⭐️⭐️⭐️
October 10, 2024

Is this still the best way to sign up for product betas?

I’d like to participate in betas for:

  • Microsoft Teams connector
  • Outlook connector
  • Any future Staircase features

Thanks!

Cornelia
Contributor ⭐️⭐️⭐️⭐️⭐️
October 15, 2024

@ajprince We’re thrilled that you’re excited to participate in the mentioned beta programs!

Your CSM is the best point of contact to stay updated on the beta programs you’re interested in. When the opportunity to nominate customers comes up, you'll have the chance to participate if your CSM nominates you.