Hi, Customer Success crew. I am excited to join this network. In my career, I’ve been a recipient of excellent customer success and I’ve provided (what I like to think is) excellent Customer Success. By joining this community, I’m hoping to learn more about the industry, always looking to learn and adopt best practices, and perhaps just plain old, “get to know some folks.”
I’ve spent the last few years in tech Customer Success, most recently leading the Enterprise CS team at an Insuretech startup. Before that I was at Salesforce.com and before even that I spent over 20 years at John Hancock in the insurance industry.
I was recently impacted by a reduction in force, so while learning more about the industry, I am also hoping to make some connections to possibly find my next opportunity.
Great to meet you all. Cheers
Introducing Myself
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