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sai_ram
Expert ⭐️⭐️
May 13, 2020

Let’s Introduce Ourselves!!

  • May 13, 2020
  • 119 replies
  • 3579 views
Let’s Introduce Ourselves!!

Hi All, Hope you all are doing well!

Most of you already know me, but I want to introduce myself and welcome new joinees to the community! I also want to encourage new users to introduce themselves here, so we can know each other better and communicate quickly.

I‘m Sai Ram and I’m the Community Manager at Gainsight, based in Hyderabad, India. I’ve worked here in a few different departments, and I’m knowledgeable with all areas of the products. I consider myself an expert on C360, Relationships, Scorecards, Cockpit and Timeline.

I’m responsible for managing Community communications and I make sure information flows fast between customers and the product team. I also monitor popular ideas from the community and help bring them to the attention of our product team. I’m also responsible for running periodic community contests.

I also spend a lot of time after work with my children, friends and on physical fitness. 

 

Please tell us a bit about yourself! Here’s a few questions for your consideration:

What’s your current role and where are you based?

What are you hoping to learn from the community?

What do you like to do for fun?

Oh and btw,  Complete your profile :) 

 

Next steps:

119 replies

lila_meyer
Gainsight Employee ⭐️⭐️⭐️
July 31, 2020

Welcome, @Matt_Hinds ! If you haven’t already, you may want to check out our CS Best Practices forum, including starting a conversation. Also, we have a lot of great content for CS leaders and for your Gainsight Admin in upcoming virtual events, so be sure to review our events calendar. Admins in particular are encouraged to attend our weekly office hours for EMEA.

Lila Krutel, Dir. Global Education Services
jamesal
Contributor ⭐️
January 28, 2022

Hello,

Delighted to collaborate in this community.

I work at InfoTech Research group as an Associate Director Member Service enabling members to leverage our assets & resources towards generating measurable outcomes aligned to their business goals.

Looking forward to sharing & learning on enhancing member experience towards generating profitable growth across the value chain.

Relish tasting multiple cusines & ocassionally dishing out manglorean (South Indian) cuisine for family.

anirbandutta
Expert ⭐️
January 28, 2022

Welcome @jamesal to the community! Which CS features do you use mostly? 

Oh and pl update your profile with your bio and a pic so we can know you even better :)

It's an opportunity for engagement
Contributor ⭐️
March 26, 2022

Hi! 

I’m super excited to be joining the community! Currently, I work as a CS Ops Director at a small healthcare startup, and I looking to grow and develop my skills with Gainsight and CS Ops.

In my free time, I enjoy reading, traveling, and meeting new people. 

anirbandutta
Expert ⭐️
March 28, 2022

Hi! 

I’m super excited to be joining the community! Currently, I work as a CS Ops Director at a small healthcare startup, and I looking to grow and develop my skills with Gainsight and CS Ops.

In my free time, I enjoy reading, traveling, and meeting new people. 

Hello @saraha , Welcome to the Gamechangers community! 🎉 

Are you already a customer? WHich Gainsight products do you use?

It’s great to meet you here. I’m your community manager, let me know if you need help with anything. 

Oh and btw, a profile pic and a bit of a Bio would help us know you even better! :) 

It's an opportunity for engagement
sarahmiracle
VIP ⭐️⭐️⭐️⭐️⭐️
March 29, 2022

Hi all! I’m coming up on my 1 year of being a Gainsight admin and I’ve really enjoyed leveraging this Community to help me level up my skills. I hope to become officially Gainsight Admin Certified with my Level 3 certification by the end of the year!

 

I’m currently a Gainsight Adoption Manager in Denver (working remotely). It’s a really fun and unique role, where not only do I serve as a Gainsight administrator for our CS NXT instance, but I also am responsible for all enablement and adoption of the platform from our users. 

 

I love leveraging this community to source best practices. Gainsight is a powerful tool, but if you don’t know how to configure it, it can be daunting. This community helps me take my knowledge of common CS processes and builds them into the system.

 

Outside of work, you can find me traveling (both domestically and internationally) or hiking!

Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member
anirbandutta
Expert ⭐️
March 30, 2022

Chuffed to see you pop in and say hello @sarahmiracle! We are specially thankful for your work with Gainsight and for your community contributions. Congrats on being a part of the Product Council with us.

And hey, the rich editor has an image insert feature for some of your travel pics? 😎 

cc @courtney_hauser , @sshroff 

It's an opportunity for engagement
ddukes
Contributor ⭐️
March 30, 2022

Hi, everyone!  Excited to be part of the GS Community!


I currently work as a CSM and my organization is in the implementation-phase for our Gainsight rollout.  I’m excited to leverage the Community to crowd-source best practices as we start using GS and welcome any feedback you all have!

 

When I’m not working, I’m usually making t-shirts or other crafts for friends and family.  My fiancé and I are also huge theme park fans and travel to Disney World as often as possible.  Need a DW travel planner?  Let me know!  ;)

 

Dusty

anirbandutta
Expert ⭐️
March 30, 2022

That’s awesome @ddukes, and who’s not friends with a certain large eared Mouse :) 🐭  Welcome to the community!

It's an opportunity for engagement
ttaylor
Contributor ⭐️
April 13, 2022

Hey Everyone, (just a quick hi from me)

I am Tiffany Taylor and I head up our Customer Education & Success Team at Handshake. 

We are currently in the middle of implementing Gainsight and our team is ridiculously excited about what the full use of this tool could mean for us (and our partners/customers). 

It is never easy implementing a new tool (the people here know that all too well), however I am enjoying learning alongside my team as it is also giving us something new to bond over. 

TTaylor