Hello!
I am looking at the Analytics for a Program in Digital Journey. I basically need a way to create a dashboard with all the same information and hopefully have it be dynamic for which program is running that month. I want to be able to drill into each report (like you can on the Analytics page for the Program) and have our CS team be able to manage unsubscribes, opens, clicks, etc. How have you done this at your company? would love any ideas! thanks in advance!! :)
Best answer by dayn.johnson
Hi
I think this may be along the lines of what you’re looking for:
We have a dashboard for our CSM “monthly check-in” emails that pulls in emails where the program name contains “Check” (and yes, I realize another program name containing check could mess with this).
The dashboard as a whole can be filtered by the CSMs at a few fields, including Account Name, CSM Name, Consultant Name, Program Name, and Email Send Time.
Reports included are:
Does this help? It’s not as graphical as the program analytics, but it’s accessible for the CSXs.
+6Hi
I think this may be along the lines of what you’re looking for:
We have a dashboard for our CSM “monthly check-in” emails that pulls in emails where the program name contains “Check” (and yes, I realize another program name containing check could mess with this).
The dashboard as a whole can be filtered by the CSMs at a few fields, including Account Name, CSM Name, Consultant Name, Program Name, and Email Send Time.
Reports included are:
Does this help? It’s not as graphical as the program analytics, but it’s accessible for the CSXs.
Thank you so much! this definitely helps!! I really appreciate it, I will ask if I have questions while building the dash :)
+6Happy to help! If you have specific questions,
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