Undoing a Scorecard Rule

On the plus side, now you’re “one of us”, @ahollen . Most of us have done some variation on this, and you’re not alone. I think we should all get a “There’s no Command+Z” badge at some point in our admin lives.

I see two potential paths:

• First is to contact Gainsight Support and ask if they can revert your changes back out. I honestly don’t know if this is possible, but this is one scenario that might justify at least asking. If you do that, be prepared to some with a lot of detail about which companies to revert, which measures to revert, to what date, etc.
• Second...if you have Scorecard History turned on, you could likely go into the Scorecard History object and re-write the scores and comments into the measures. One caveat there is the reversion update will still carry a current date, and the updater will be “System Administrator” rather than the original score updater / commenter.

Thank you @matthew_lind appreciate the insight and the welcome to this “club” lol.  

I do have the scorecard history turned on, which was one way I was able to identify that my moment of brilliance is what caused this mess.  

I will look into the 2nd option but keep the 1st as a go-to solution.

Best wishes,

Amy