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Question

Anyone using Product board to channel product roadmap, idea and feature requests from Gainsight?

  • February 17, 2021
  • 3 replies
  • 92 views

meenal_shukla
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Product Board has listed Salesforce as their integration. Has anyone used it to integrate with Gainsight so that CSMs, Sales, Support can log feature requests that gets tagged on product?

3 replies

dan_ahrens
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  • Expert ⭐️⭐️⭐️
  • April 22, 2021

Hi @meenal_shukla can you share a bit more about the exact workflow here? If it’s just being able to create product insights and have them route to Productboard, there is a Chrome Extension provided by Productboard that can be used universally to capture insights wherever you are and route them to the insights repository. https://chrome.google.com/webstore/detail/productboard-make-product/mlpbdkpkicfkhgagnoamdcimmhdkakni?hl=en


meenal_shukla
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  • Author
  • Gainsight Employee ⭐️⭐️
  • April 22, 2021

Thank you.


dan_ahrens
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  • Expert ⭐️⭐️⭐️
  • April 23, 2021

Was that the use case you had in mind @meenal_shukla ?