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Banning @domain email addresses?

  • February 17, 2020
  • 1 reply
  • 111 views
Kgastaldo
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Is it possible to set up a rule to not allow certain email addresses join your community? We just had an outright competitor join and I’d just like to see options. Our community is public, but it might be nice to have the option to:

Not let certain email addresses join

or be notified when they do join

(as I may create a role for them and restrict their access)

Best answer by tom.shaddock

Hi @Kgastaldo  yes this is entirely possible - we can ban by email domain but it must be done by one of the support staff here as its not in a publicly accessible config option unfortunately.  If you submit a support ticket with the specific domain you want banned, im happy to add it to the blacklist for you :slight_smile:

    1 reply

    tom.shaddock
    • tom.shaddock
    • Gainsight Employee ⭐️⭐️
    • Answer
    • February 17, 2020

    Hi @Kgastaldo  yes this is entirely possible - we can ban by email domain but it must be done by one of the support staff here as its not in a publicly accessible config option unfortunately.  If you submit a support ticket with the specific domain you want banned, im happy to add it to the blacklist for you :slight_smile:

    Kgastaldo
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