Ultimately, we want our customers to mark the best answers, but we also have moderators who perform this task. I would like to run a report to determine whether the customers or the moderators are marking the best answers. Is there a way to do this?
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I’ve automated the adding of a moderator tag. It’s triggered on the question.Answered webhook for when the question is answered, then you can add logic to identify if the user is staff or non-staff or whatever personas you want to track.
With the moderator tags applied, you can get a sense of numbers for reporting via filtering questions in the moderation view or you can use the exports or API for other types of reporting.
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