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I just discovered the Gainsight CC Release Notes via the Knowledge Center Bot added to the backend Admin Control. I’ve never seen these before.

I can’t find a way to subscribe to these when they’re published. Is there any way to do so? 

If not, is there a set cadence on which I should check back? 

following 😃


Hey @DannyPancratz, thanks for your post. The release notes for Customer Communities were only recently created, starting from Q4 2023. Therefore, they weren't broadly announced. We are currently discussing with internal teams the scheduling of regular release announcements in the community, with the release notes linked, whenever the latest CC release is deployed.

Meanwhile, you can bookmark this link for reference. Thank you.


Hey community! To make it easier for our members to track the latest Product Releases and updates in the Knowledge Base for Customer Communities, we are maintaining the Overview of Latest Product Releases and Knowledge Base Updates article. We recommend subscribing to (and bookmarking) this article, as it will be useful not only for tracking Product Release Notes but also for staying informed about new or updated KB articles.


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