Last Updated On: November 13, 2024
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This article contains detailed tables listing the latest product releases and recent updates in the knowledge base articles.
Note: This article contains information for the current and previous quarters. Data for the quarter before the last is removed at the start of a new quarter. For instance, information for Q1 2024 and Q2 2024 is currently available. When Q3 2024 starts, Q1 2024 data will be removed.
Latest Product Release
This table lists the new features and enhancements launched in Customer Communities.
Q4 2024 (November 2024 - January 2025)
| New Feature / Enhancement | Release Date |
|---|---|
| Gainsight AI Features Now Available for All Control Users! | November 13, 2024 |
| Introducing Settings Menu in Destination | November 7, 2024 |
| Configure Header, Footer, and Third Party Scripts in Destination | November 7, 2024 |
| In-app Notification Center (Open Beta) | November 5, 2024 |
| (Coming Soon) Additional Hierarchy in Community Module | November 5, 2024 |
| (Coming Soon) Localized Community and Knowledge Base (KB) Modules | November 5, 2024 |
Q3 2024 (August 2024 - October 2024)
| New Feature / Enhancement | Release Date |
|---|---|
| Create Events for Hidden Groups | September 4, 2024 |
| Improved Email Notifications for Replies | September 4, 2024 |
Knowledge Base Updates
This table lists the newly published and updated articles in the knowledge base.
- New Article: New knowledge base articles explaining new feature launch.
- Update Article: Existing knowledge base articles which have undergone significant changes or are impacted by a product release enhancement.
Q4 2024 (November 2024 - January 2025)
| Article Title | Published Date / Last Updated On | New Article / Updated Article |
|---|---|---|
| Gainsight AI Features in Control | November 13, 2024 | New |
| Configure Header | November 7, 2024 | Updated |
| Configure Footer | November 7, 2024 | New |
| Insert Third Party Scripts | November 7, 2024 | New |
| (Coming Soon) Create Localized Knowledge Base | November 5, 2024 | New |
| (Coming Soon) Create Localized Community | November 5, 2024 | New |
| (Coming Soon) Create Localized Topics | November 5, 2024 | New |
| Configure Language Settings | November 5, 2024 | Updated |
| Configure Community Sections | November 5, 2024 | Updated |
Q3 2024 (August 2024 - October 2024)
| Article Title | Published Date / Last Updated On | New Article / Updated Article |
|---|---|---|
| Promote Events in a Private or Hidden Group | September 10, 2024 | Updated |
| Create an Event | September 4, 2024 | Updated |
| Create a Group | September 4, 2024 | Updated |
| What notification e-mails are sent to members? | September 4, 2024 | Updated |
| Configure SEO Settings | September 3, 2024 | Updated |
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