Last Updated On: September 10, 2024
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This article contains detailed tables listing the latest product releases and recent updates in the knowledge base articles.
Note: This article contains information for the current and previous quarters. Data for the quarter before the last is removed at the start of a new quarter. For instance, information for Q1 2024 and Q2 2024 is currently available. When Q3 2024 starts, Q1 2024 data will be removed.
Latest Product Release
This table lists the new features and enhancements launched in Customer Communities.
Q3 2024 (August - October 2024)
| New Feature / Enhancement | Release Date |
|---|---|
| Create Events for Hidden Groups | September 4, 2024 |
| Improved Email Notifications for Replies | September 4, 2024 |
Q2 2024 (May - July 2024)
| New Feature / Enhancement | Release Date |
|---|---|
| Additional Hierarchy in Knowledge Base | July 31, 2024 |
| Configure Community Branding Elements in Destination | July 31, 2024 |
| Enhanced Customizations in Mega Menu Widget | July 31, 2024 |
| Improved Single Sign-on (SSO) Experience | July 31, 2024 |
| Supercharged Control View with Gainsight AI Capabilities (Open Beta) | July 22, 2024 |
| Subscribe to Events Page | July 22, 2024 |
| Control Home: Central Hub with Actionable Insights | June 17, 2024 |
| Simplified Search Experience for Community Users (Open Beta) | June 7, 2024 |
Knowledge Base Updates
This table lists the newly published and updated articles in the knowledge base.
- New Article: New knowledge base articles explaining new feature launch.
- Update Article: Existing knowledge base articles which have undergone significant changes or are impacted by a product release enhancement.
Q3 2024 (August - October 2024)
| Article Title | Published Date / Last Updated On | New Article / Updated Article |
|---|---|---|
| Promote Events in a Private or Hidden Group | September 10, 2024 | Updated |
| Create an Event | September 4, 2024 | Updated |
| Create a Group | September 4, 2024 | Updated |
| What notification e-mails are sent to members? | September 4, 2024 | Updated |
| Configure SEO Settings | September 3, 2024 | Updated |
Q2 2024 (May - July 2024)
| Article Title | Published Date / Last Updated On | New Article / Updated Article |
|---|---|---|
| Configure Knowledge Base Sections | July 31, 2024 | Updated |
| Configure Branding Elements in Destination | July 31, 2024 | Updated |
| Configure Mega Menu Widget in Destination | July 31, 2024 | Updated |
| Configure the Subscribe Button on the Events Page | July 31, 2024 | New |
| Customize Global Time Zone Settings for Events | June 25, 2024 | New |
| Configure Ideation Status | June 20, 2024 | Updated |
| Overview of Control Home | June 17, 2024 | New |
| Change Document for Enhanced Search Experience in Community (Open Beta) | June 7, 2024 | New |