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Fescholz
Contributor ⭐️⭐️
July 30, 2020
Solved

Community Digest Email

  • July 30, 2020
  • 23 replies
  • 777 views

Like Quora sends you daily/weekly digested insights can we enable something like that to all community users out of the box? 

Best answer by

Hi all,

Rather than wait, I sought out an update from my InSided CSM about this and here’s what they shared:

 

The post you are referring was an early reference to the email campaigns feature which is indefinitely postponed as communicated here: https://community.insided.com/product-updates/30. The guidance for now remains to find another way to send out these kinds of emails by exporting users from the community to make a list and then using a 3rd party email platform.


So this is dead now 💀 and looks like you’ll all need to find other options. 
 

Maybe @Julian or @Jeanie Lee can update the correct answer on this post to avoid future requests to get an update. 

23 replies

Julian
Gainsight Employee ⭐️⭐️⭐️
July 31, 2020

I like that idea! I used to get these kind of emails from the Feverbee community and I think it is a good way to remember users of the community and its value. Images are broken by now, but this is kind of how it looked like:

 

We do not have a feature yet to automatically send a digest to users - however I have seen that there is someting coming soon which will hopefully enable you to do something like that. I don’t want to spill the beans too soon, as this is a work-in-progress and some things might change. But hopefully we will be able to share some news in this direction with you in the next few weeks. :)

I follow my nose, it always knows
lila_meyer
Gainsight Employee ⭐️⭐️⭐️
July 31, 2020

Also, this idea is related, but a little different. We’re asking for user’s to have the option to receive a summary digest of email notifs. instead of many individual emails. Check it out if you haven’t already! :smile:

Lila Krutel, Dir. Global Education Services
Daniele Cmty
Helper ⭐️⭐️
April 28, 2021

I have seen that there is something coming soon which will hopefully enable you to do something like that. I don’t want to spill the beans too soon, as this is a work-in-progress and some things might change. But hopefully we will be able to share some news in this direction with you in the next few weeks. :)

 

I would love to see a similar feature.
Are there any updates on this? 😇

deek
Contributor ⭐️
June 8, 2021

We’d love to see this also—this is something that Influitive was really good at and the email digests were great at driving engagement!

Contributor ⭐️⭐️⭐️
June 24, 2021

Hi @Julian any news on this one?

July 6, 2021

+1 would love to get an update

David T-Mobile
Contributor ⭐️⭐️⭐️
July 7, 2021

Another +1 for an update! :grin:

tiffany.oda
Contributor ⭐️⭐️⭐️⭐️⭐️
July 14, 2021

Scrolling through this - 

“Oh awesome! This post saying there is something coming soon was 11 months ago. There must be something now!” 

“Oh, okay - checking in 2 months ago. That’s not good.” 

“7 days ago.. crap. There’s nothing, is there...” 

 

+1 for an update. 

Tiff
Blastoise186
Helper ⭐️⭐️⭐️
July 14, 2021

Scrolling through this - 

“Oh awesome! This post saying there is something coming soon was 11 months ago. There must be something now!” 

“Oh, okay - checking in 2 months ago. That’s not good.” 

“7 days ago.. crap. There’s nothing, is there...” 

 

+1 for an update. 

Always read the smallprint! :rofl: Especially before you sign on the dotted line. :sunglasses:

There is a workaround though. Sort of…

But yeah, it would be kinda nice to have this in the future.

Bug blasting absolutely everything... The Blastoise Way
Nishers
Contributor ⭐️⭐️
July 16, 2021

100% need this! With you all on this one @Scott Baldwin @tiffany.oda I’m in soft launch mode and I am hearing this as a feature that is needed loud and clear.