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Community export of users

  • October 28, 2022
  • 1 reply
  • 91 views

As admin, how do I export a list of users that are subscribed to a community?  I would like to see the list of users subscribed to a community.  I do not have sales force.

Best answer by olimarrio

Hi @Mvelardo 👋,

 

You can export user data via Analytics → Export. There, you can create an all time User export which will produce a CSV file where you can see, profile information, number of topics, replies, last activity etc.

 

If you are referring to data for users that are subscribed to certain categories e.g. product updates, then this is unfortunately not available on a self serve basis at the moment (although this functionality is on our roadmap). You would need to submit a ticket to support@insided.com if you would like an export of this data.

 

Thanks 😄

 

 

1 reply

olimarrio
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  • Gainsight Employee ⭐️
  • Answer
  • November 1, 2022

Hi @Mvelardo 👋,

 

You can export user data via Analytics → Export. There, you can create an all time User export which will produce a CSV file where you can see, profile information, number of topics, replies, last activity etc.

 

If you are referring to data for users that are subscribed to certain categories e.g. product updates, then this is unfortunately not available on a self serve basis at the moment (although this functionality is on our roadmap). You would need to submit a ticket to support@insided.com if you would like an export of this data.

 

Thanks 😄