You know that in-between moment?
After the big launch, the welcome posts, the first round of champions?
That stretch where momentum slows, expectations rise, and you’re left asking:
Now what?
That’s where real community strategy lives. And that’s what the Community Track at Pulse 2025 is about.
-
@RichardMillington is digging into how community can touch every part of the customer journey (not just support). - Keyvan Sadigh (Lucid) will break down what scaling a hub really looks like (warts and wins included).
@DannyPancratz is sharing what to focus on post-launch (when the hype fades).- And
@jillian.bejtlich (Calendly) is helping us turn community into a limitless knowledge engine.
ALSO If you’ve ever felt like you’re carrying the vision alone or need a fresh lens, this space is for you. Share your "now what" strategies at Pulse during our dedicated networking events for community professionals.
Here’s the link. Code PULSE-RALLY gets you a discount, in case that helps.
Let’s share the middle part more. That’s where the real lessons are.
