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Custom user title not overwriting the Rank on Homepage feed; bug or feature?

  • May 18, 2022
  • 4 replies
  • 28 views

SmartlyGreg
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We’ve recently noticed that after implementing the COmmunity Manager Custom user title, that the Rank is not actually overwritten in some places, namely the homepage feed, while it does show correctly on the hover over user pop-up.

Any suggestions on this? Anyone else encounter the issue?

Best answer by olimarrio

Hi again @SmartlyGreg 😁,

 

Just to let you know that this issue has now been resolved by our speedy engineers so now there is consistency between the two views:

 

 

Thanks for the feedback here as always! 🙏

4 replies

SmartlyGreg
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  • Author
  • Helper ⭐️⭐️⭐️
  • May 18, 2022

@olimarrio @matt enbar insights please?


olimarrio
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  • Gainsight Employee ⭐️
  • May 18, 2022

Hi @SmartlyGreg 👋,

 

Thanks for letting us know. My usual tricks to fix this type of issue haven’t worked so there may be a deeper underlying cause. I’ll raise this with our engineers and keep you updated through our support desk.

 

Thanks 👍


olimarrio
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  • Gainsight Employee ⭐️
  • Answer
  • May 18, 2022

Hi again @SmartlyGreg 😁,

 

Just to let you know that this issue has now been resolved by our speedy engineers so now there is consistency between the two views:

 

 

Thanks for the feedback here as always! 🙏


SmartlyGreg
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  • Author
  • Helper ⭐️⭐️⭐️
  • May 18, 2022

@olimarrio thank you very much!