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Hello!

I just discovered this:

I duplicated an event (the new feature) in Control. (First, I couldn’t find the duplicate/draft, because draft events are on the bottom/in last page of the entire list in the event overview😅)

After I published the duplicated (and slightly updated) event, it was still marked as draft in Control.
I double checked and hit “publish now” several times.
The event was already displayed in the upcoming events tab in the community, but the status was still “draft” in Control. Only after a while, the status was “published”.

→ how long does it take to change the status in Control? 

 

Then, I wanted to add this event to the featured topic widget on the home page, as usual. But it cannot be found. I checked several times. Even if I paste the entire correct name, I cannot add the event to this widget:


→ is there a solution to this? Does it take a while, too? 

 

Thanks! 

Thanks @Eva, looking into this as we speak! 

Thanks, Sebastian

Addition:
I just tested in staging environment: the status changes immediately, but the duplicated event cannot be found in the featured topic widget as well. 

Hi @Sebastian,

I just tried to add the duplicated event into the featured topics widget on the home page again  → it worked 🥳
 

Thanks @Eva, looking into this as we speak! 

Hi Sebastian,
have you found out something?

I just published another duplicated event. After publishing it was still in draft mode, even when I re-published it (until I refreshed the site). But it’s displayed in the upcoming events, so all good.


The main issue again:
I cannot add this event to the featured topic widget on the home page for everyone to see.
I will try again later. 

Thanks!
​​​​​​

Hi Eva! We’ve just deployed a fix that solves the problem. Can you try again? Thanks, and have a great weekend!

Thanks, I tried it today at around 10 a.m. German time and it worked then 👍
Have a great weekend too!

Awesome!

Hi Eva! We’ve just deployed a fix that solves the problem. Can you try again? Thanks, and have a great weekend!

 

Hi Sebastian,
 

something is still…..not working properly.

I just duplicated an event, adjusted it, published it and could not find it in the Featured  Topics widget:

I will check again tomorrow.

It seems, there’s always a kind of delay for duplicated events when adding them to the widget.

 

I also experienced this but not with a duplicated event - just a new one. No matter how I tried to add the new event to the widget, it wasn’t available to add. I searched for the title, as well as copy/pasted the published URL of the event - no luck.

Yes, I also tried it by pasting the url, by entering single words, I even added a blank to the title of this event to create a unique event title 😅

But now it’s the next morning and the widget found my event:

So there’s a delay. 
@Sebastian, could you kindly check this?

We use the Featured Topics widget on our community home page to make upcoming events more visible until a subscribing to events feature is available.

Thanks!

Hi @Eva, thanks for raising this! It’s pretty elusive 🙂 I’ve asked the team to look into this and fix it as soon as possible. Apologies for the inconvenience! 

Hi @Eva, thanks for raising this! It’s pretty elusive 🙂 I’ve asked the team to look into this and fix it as soon as possible. Apologies for the inconvenience! 

Thanks!

I can confirm that this also applies to newly created events (not only duplicates), just as @cclements reported.
 

Edit: I created / published a new event on 14.06. and four days later, it’s still not to be found in the Featured Topics Widget 

Hi @Eva, thanks for raising this! It’s pretty elusive 🙂 I’ve asked the team to look into this and fix it as soon as possible. Apologies for the inconvenience! 

Thanks!

I can confirm that this also applies to newly created events (not only duplicates), just as @cclements reported.
 

Edit: I created / published a new event on 14.06. and four days later, it’s still not to be found in the Featured Topics Widget 


→ this event I created on 14.06. is still not to be found in Featured topics widget.
Is there any workaround to this?
We are currently trying to duplicate it and hope, it will be visible tomorrow

@Eva This has been resolved! There was a delay between publishing an event and it being findable in the search bar within the featured topics widgets, we’ve now made it instant. Apologies for the inconvenience!

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