Email Activation Bypass?

Also, another 10% of my users get the email but get stuck in an “email activation loop”, where they click the link and it takes them to a screen that tells them they need to click the link in the email to activate. Not sure why some get this and others can click with no problem.

@katie.fair @jevaaler my approach would be try and resolve the deliverability issues, rather than disable/bypass email activation (which could increase spam accounts) - during your initial Community implementation do you know if DKIM/spf was setup in the public DNS of your domain?  Both of these are email validation authentication methods; having both setup will help greatly with email deliverability -essentially Community is sending the emails on your behalf from a domain that isn’t the same as your email address, so DKIM/spf serve to allow the recipient mail server to validate that Community has ‘permission’ to send these emails on your behalf, and isn’t spoofing.  Many mail servers/clients will either send to spam, or block/bounce emails where either DKIM or spf validation fails.

If DKIM and spf are both set up in your public DNS and end users continue to encounter issues within the email activation process, if you have specific examples of a user (or users) signing up and encountering the issue (bonus points if you know date/time of the issue) then support should be able to check the outgoing mail client (potentially SendGrid, I think that’s what they use for CS anyway) to determine the status of the email (sent/bounced/blocked/rejected/opened, etc).