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Embed SlapFive Story in a html widget

Forum|Forum|17 days ago
November 5, 2025
5 replies
61 views

+4

Alistair FIeld
Expert ⭐️

Good Morning Gainsters

We are looking to embed our customer advocacy tool into our community.

It can be embedded wit ha jscript. Here is an example:

<div id="board_1"></div> <script type="text/javascript" src="//pym.nprapps.org/pym.v1.min.js"></script><script> var pymParent = new pym.Parent('board_1', 'INSERT_URL_HERE', {allowfullscreen: true}); </script>

How do I get this into a html widget?

I have tried straight pasting and third-party scripts in control but to no avail.

Here is their documentation for reference….

https://docs.slapfive.com/customizations/embed-customer-voice-on-your-website-or-landing-page

Thanks in advance for the assistance,

Best answer by Alistair FIeld

OK.. I Figured it out.

In the before body section of third body scripts I added the Scripts, and in the widget I had just the <div> section in the widget itself.

+8

revathimenon
Gainsight Community Manager
Forum|Forum|16 days ago
November 6, 2025

Hey @Alistair FIeld 🙂

I checked on this internally, and the suggestion is that your script likely needs some styling to display correctly. We generally don’t recommend placing JavaScript directly into an HTML widget — instead, it’s best to add it through the Third-Party Scripts section.

If you need more help setting this up, our Support team can guide you with the exact steps. I’d recommend raising a ticket with them for further assistance.

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