Skip to main content
Solved

Error pages

  • November 19, 2025
  • 5 replies
  • 22 views

dawn.wayland

I want to create a call to action on the error page that points them to a hyperlink.  Is there any way to add a hyperlink into the translation box of the error.403.guest page for example?

Best answer by atwhite

@dawn.wayland You should be able to do this. We’ve used HTML in our error page phrases. This is our error.404, but we have something similar in our other error pages too. 

We just wrapped the text in <p> tags in the phrase editor.

 

5 replies

jvdc
  • Helper ⭐️⭐️⭐️
  • November 19, 2025

All error pages should point to the same link?

You could just do a redirection using script if so


DannyPancratz
Forum|alt.badge.img+9
  • VIP ⭐️⭐️⭐️⭐️⭐️
  • November 19, 2025

yes, you should be able to edit the phrase for each error and include html to link to wherever. 

Search for it in the Phrases tool in Control.


atwhite
Forum|alt.badge.img+1
  • Helper ⭐️⭐️
  • Answer
  • November 19, 2025

@dawn.wayland You should be able to do this. We’ve used HTML in our error page phrases. This is our error.404, but we have something similar in our other error pages too. 

We just wrapped the text in <p> tags in the phrase editor.

 


dawn.wayland
  • Author
  • Contributor ⭐️⭐️⭐️
  • November 19, 2025

@DannyPancratz HMM, yes I am able to find and edit the phrase, but it does not allow me to add a link in the translation area  or copy and paste it in; reverts to normal text in the preview.  

 

@jvdc good idea.  Unfortunately I am not that experienced with scripts, so who knows where I would end up getting them too 🤣.  However they receive the error based on 2 things, they have not logged in or they need to create an account with our platform to get SSO access, so its also not a matter of directing them to one single place.   


dawn.wayland
  • Author
  • Contributor ⭐️⭐️⭐️
  • November 19, 2025

@atwhite THANK YOU!!!!!!!!!!!!!  That is exactly what I was hoping for.  I will give it a whirl!  Appreciate

all of you!