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Contributor ⭐️⭐️⭐️
Nov 18, 2020 6:57 AM UTC
Question

Getting " no Route matched with those values " Error Message

Hey guys,

                 I’m new to Insided. I’m getting this error setting up a Zap on a Insided webhook. 

Getting " no Route matched with those values " Error Message

Everytime a community member asks a question, I want the question to sent to our slack channel

I’m using the URL:  https://api2-eu-west-1.insided.com/webhooks/question.Asked/subscriptions for the webhook. I’m create a Zap and using a retrieve poll. I’m using basic auth. Key & dedupe key are left blank. Please advice

Satty

20 replies

daniel.boon
Helper ⭐️⭐️⭐️
Nov 23, 2020 8:37 AM UTC

@smandalika Ah, got it - if you want every single post to go to your company Slack channel, then you don’t need to set up a filter. You can leave the fields in the ‘Set Up Trigger’ stage blank.

 

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inSided product alumnus
Contributor ⭐️⭐️⭐️
Nov 23, 2020 4:59 PM UTC

Hi Daniel,

                  I tried that. Still quite not working. I’m sure I’m missing something. Here are my screenshots

Thxs!!

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daniel.boon
Helper ⭐️⭐️⭐️
Nov 24, 2020 8:49 AM UTC

Thanks for sharing screenshots @smandalika - if you press the ‘skip test step’, you should be able to proceed (with some ‘dummy data’ that you can use in the next steps).

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inSided product alumnus
Contributor ⭐️⭐️⭐️
Nov 24, 2020 11:23 PM UTC

Hi Daniel,

               I did that but the problem remains. My Zap for all other parts of the community site is working.Please the 1st 2 screens shots. My Zap for the private beta groups isn’t working. Please refer to the 3rd screenshot.

Thanks,

 

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daniel.boon
Helper ⭐️⭐️⭐️
Nov 25, 2020 4:20 PM UTC

Thanks for sharing @smandalika - is there any config you’ve done in the ‘Customize New Topic’ step, or is it empty?

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inSided product alumnus
Contributor ⭐️⭐️⭐️
Nov 25, 2020 5:19 PM UTC

nope per your suggestion I didnt set any filters

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daniel.boon
Helper ⭐️⭐️⭐️
Nov 26, 2020 7:45 AM UTC

I’ve escalated this to our support team on your behalf @smandalika - I’m not sure what’s going on, unfortunately! Thanks for your patience.

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inSided product alumnus
Contributor ⭐️⭐️⭐️
Nov 26, 2020 8:27 AM UTC

Thanks Daniel. Appreciate it!!

-Satty

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Contributor ⭐️⭐️⭐️
Dec 7, 2020 4:31 PM UTC

Hi Daniel,

                 I haven’t heard back from you guys in a while. I still need help to setup the Zap. Any help in this regard will be greatly appreciated.

Thanks,

Satty

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daniel.boon
Helper ⭐️⭐️⭐️
Dec 10, 2020 5:10 PM UTC

Hey @smandalika - I’ve sent a reminder to support that you’re still waiting on an answer for this, sorry for the delay!

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inSided product alumnus