Hi All - I have a KB that is only for a particular parent category. Is it possible to surface the KB on that page? If so, how?
Question
Highlight Knowledgebase on Parent Category
+1
+8Hi,
I think you can achieve this via custom CSS, just like on category pages like I mentioned in my other comment. Or, you can link to this Knowledge Base in a HTML-sidebar widget.
I have heard this request before, and I also think it would be great if you could highlight a Knowledge Base category in a parent category page. Therefore I will share your feedback internally, so that hopefully we can work on this in the near future.
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.