Welcome @AnnaF_RW ! It looks like you’ve only recently joined the inSpired Community.
It can sometimes take up to 72 hours for the system to verify that you are a verified inSided customer and grant you the roles that open up customer-only private areas including Ideas. I don’t work for inSided and unfortunately don’t have Moderator rights myself so I can’t override the system.
I can try to see if @Julian or @daniel.boon are around though, as they might be able to give the system a kickstart. Hang in there for a bit and I’ll try to catch someone.
Hi @AnnaF_RW, I’ve gone ahead and granted you access to our Customer-Only content (you may need to log out/log back in to see the changes applied) which means you should now have access to the Ideation module. Let me know if you continue to run into any trouble!