If a user saves their login information on the browser so they are technically always logged in (and never has to re-login) does their age calculate from the moment they created their account? Or does it only count time in an active session?
Heya
Lots of questions today, which means loads of bonus points for me. :)
In terms of account age, it’s based on how much time has passed since the account was created, regardless of the activity levels or number of logins. Be careful with using just this alone for rank ups - and ideally make sure you don’t use just account age for any trusted ranks.
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
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