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I see it’s possible to do via the Update a field in a user’s profile operation. And I’ve successfull set it to null, but that makes the avatars look broken: 

broken image for null Avatars

 

I want to just clear any existing avatars via the automation (use case: customer churns, updating profiles to remove any personal info, etc). And I want the end result to just be the default Avatar that puts the first letter or number of the username into the avatar.

default avatars

 

I suspect you’ll need to store a copy of each avatar (A, B, C, etc) somewhere like S3 and then use an automation of some sort to point to the correct one.

When we ban someone from our community, we point their avatar to https://safe-experts.s3.us-west-2.amazonaws.com/community/banneduser.png to show that they are banned.

Like you, I tried to just set it to null, but got the same problem with broken links, and I couldn’t figure out a way to reset it back to what the default would be.

Mark

 


@FMEEvangelist Thanks! I don’t love that this is the solution:

I suspect you’ll need to store a copy of each avatar (A, B, C, etc) somewhere like S3 and then use an automation of some sort to point to the correct one.

 

I wish there was a way for us to just clear and trigger the default functionality.