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Drew C.
Helper ⭐️
January 14, 2019
Solved

How to clear topic flag/reported status?

  • January 14, 2019
  • 12 replies
  • 325 views
Once someone takes action on a reported topic or post, how do I clear the flag and remove it from the list?

If there's a way to do it, it doesn't seem readily apparent to me.
    Best answer by Julian

    Hey @Tessel,

    a colleague of mine actually gave me the tip that I was wrong with my earlier comment - the functionality has changed here lately. If content has been flagged, you need to “unflag” it yourself by clicking on the button underneath the post:

    Once you have clicked this button, the flag will be removed. :)

    12 replies

    Julian
    JulianAnswer
    Gainsight Employee ⭐️⭐️⭐️
    November 13, 2019

    Hey @Tessel,

    a colleague of mine actually gave me the tip that I was wrong with my earlier comment - the functionality has changed here lately. If content has been flagged, you need to “unflag” it yourself by clicking on the button underneath the post:

    Once you have clicked this button, the flag will be removed. :)

    I follow my nose, it always knows
    Drew C.
    Drew C.Author
    Helper ⭐️
    November 13, 2019

    Hi Julian,

    If the content that has been flagged is spam, should marking it as spam also unflag the content? If I unflag something that has already been removed/marked as spam, what happens?

    Community Manager // NetApp