How to force a logout for a user?

I know this API operation exists and as much as I love using the API, sometimes it’s a hassle to use it for the things I don’t have automated.

So is there a way to force a logout for a user in Control?

I’ve been doing something I think would work, but I don’t know for sure.

Update user’s primary role to Unregistered/Not Logged In + save to apply
Update a users’ primary role back to Registered (or whatever it was before) + save to apply

Does that actually work?

Best answer by olimarrio

Hey @DannyPancratz 👋,

I’ve given this a test and you can do this by banning a user and then unbanning them immediately after.

Counterintuitively, a user remains logged in if you switch primary role to Unregistered/Not Logged In, Save, and then back to what it was before.

Gainsight Employee ⭐️

Hey @DannyPancratz 👋,

I’ve given this a test and you can do this by banning a user and then unbanning them immediately after.

Counterintuitively, a user remains logged in if you switch primary role to Unregistered/Not Logged In, Save, and then back to what it was before.

VIP ⭐️⭐️⭐️⭐️⭐️

Thanks @olimarrio!

FYI: I am no longer active in this community

VIP ⭐️⭐️⭐️⭐️⭐️

Can I ask how to know who are logged in users at the moment?

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