Hey,
I see that the Gainsight community and a couple of other communities have this advanced filtering widget on the left hand side, but our platform doesn't.
Is this something that needs activating in the admin side?
Solved
How to get the advanced search filtering options?
Best answer by DannyPancratz
They’re rolling out the revamped experience as an open beta throughout april and may, I believe.
You’d need to opt-in to the Beta via control.
But eventually what you see here on the GS community will be the new search UX.
Could you share what your widget looks like, or confirm if it is missing entirely?
Hey
+9They’re rolling out the revamped experience as an open beta throughout april and may, I believe.
You’d need to opt-in to the Beta via control.
But eventually what you see here on the GS community will be the new search UX.
+9Note: There’s an old version of the “new” UX in the Beta unless they’ve rolled out the actual new version to your community. So if you opt-in to the Beta, it may not look the same as what you see here. But it will eventually.
Actually, these filtering options show up once I select items from the top bar “Question” “Conversation” “Events”, but not on “All Results”
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