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DannyPancratz
DannyPancratz
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December 16, 2024
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How to Prep for Notification Center GA?

  • December 16, 2024
  • 53 replies
  • 884 views

I’ve heard a general ETA of “January” for Notification Center generally availability* (GA). What does GA look like for customers / community managers? 

It it something that’s available, but we have to turn on? Or is it something that gets enabled for all when it’s ready?

I ask because I’d like to plan the comms and supporting FAQs necessary for enabling this on my community. If I control when it’s turned on post-GA, then I have the flexibility to launch the comms assets in tandem. If I don’t, then I need to prioritize those assets early in January. 

*understanding and acknowledging that product development and release timelines are fluid, etc.  

      Best answer by DannyPancratz

       

      53 replies

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      Yoeri
      Yoeri
      Gainsight Employee ⭐️⭐️⭐️
      March 18, 2025

      Hi ​@Erik_ thanks for bringing this to our attention again, it slipped my mind. No updates on this regards. With “right-click → open in new tab” and “scroll wheel click” we did not further pursue the ctrl-click. Is this a big miss on your end?

      Group Product Manager, Customer Communities
      Erik_
      Erik_
      Contributor ⭐️⭐️⭐️⭐️⭐️
      March 19, 2025

        

      Hi ​@Erik_ thanks for bringing this to our attention again, it slipped my mind. No updates on this regards. With “right-click → open in new tab” and “scroll wheel click” we did not further pursue the ctrl-click. Is this a big miss on your end?

      Yes, our end-users keep asking about this, as it is common functionality across internetbrowsing that they are used to.

       

       

       

      Something else I wanted to check up on:

      Excellent, thank you ​@Yoeri. 

       

      A follow-up question:

      Re: Notifications not marked as red
      Email notification and in-app notifications are two separate channels of notification read/unread state of the notification item of either of these channels will not be in sync.

       

      Check, I understand. But if you just browse the community and in doing so go to a topic that you also have a notification for, wil that mark the notification? Or is the NC in all cases separate from other ways of reaching a topic/reply/message?

      Is this the case?

      The shortest answer is doing -George Herbert
        Yoeri
        Yoeri
        Gainsight Employee ⭐️⭐️⭐️
        March 20, 2025

        Thanks for confirming. 

        Or is the NC in all cases separate from other ways of reaching a topic/reply/message?

        This is correct. Only visiting from the NC will clear the status

        Group Product Manager, Customer Communities
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