InSide Design: Moderator notes

• We agree that this is useful information. This is something we’ll look into, even for the first version.

• We’ll take this into consideration too, especially since multiple people can edit the field.

• We’ll see what we can do here - e.g. I can also imagine that you might want to link to another topic.

• This is probably not something we’ll consider for early iterations of this feature, but thanks for the suggestion.

• As long as there is only non-PII information in the notes, I think it is fine and super.
• As soon as moderators add PII-Information, this becomes ugly as you'd need to inform customers that you record it, you need their consent and you'd need to be able to delete.

Hello, we’re a heavy moderator notes team and it’s difficult for us to see/use this module broken down by:

• Each moderator who leaves a note is individually posting with username, time and date stamp.
• Longer notes are searchable
• Filter by newest to oldest moderation notes
• Eventually, we want to see a “feed” of the latest moderation notes, if possible.

Thanks for sharing your feedback @ZapierSteph! Great to hear you’re using moderator notes a lot :)

I don’t think we have an idea for this on the community - it would be great if you submit this as an idea so that others can contribute their opinion/vote on it!

A couple of questions I already have

Longer notes are searchable

Do you have any examples of when you’re creating long notes? Do you mean searching within a note itself, or being able to search through the content of all notes across the platform?

Filter by newest to oldest moderation notes

Just to check - do you mean sort a list of topics by e.g. ‘moderator note updated’ newest first?

Eventually, we want to see a “feed” of the latest moderation notes, if possible.

No question for this one - I just think it’s an awesome idea!

Hey @daniel.boon - I submitted a new idea here. And answered your questions there too. Thanks!