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Is there a way to track number of threads moved?

  • December 5, 2018
  • 4 replies
  • 151 views

LPortalupi
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In the control environment under Analytics, is there is a way to track the number of threads that community managers have moved (to an existing thread on same topic)?

Thanks.

4 replies

Julian
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  • Gainsight Employee ⭐️⭐️⭐️
  • December 5, 2018
Hi,

I was expecting this to be part of our "Moderator action" overview, but it seems that this is not included in there. :(

I will speak to the product team to see how we can solve this, as also the dashboards do not include this data.

I will get back to you once I know more about this.

Cheers,

Julian

LPortalupi
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  • Author
  • Helper ⭐️
  • December 5, 2018
Thank you!

LPortalupi
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  • Author
  • Helper ⭐️
  • October 24, 2019

I just popped into the inSpired community to find out if there was a metric to track threads moved and found this, my original post :joy:  … guess this is evidence I would still find this helpful! And that my community manager brain can’t remember what I have and haven’t already asked here … 


  • Contributor ⭐️
  • October 24, 2019

Hello,

 

Do we have any update regard to this topic?

 

Thanks,

 

Cláudio