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LPortalupi
LPortalupi
Helper ⭐️
Dec 5, 2018 1:07 AM UTC

Is there a way to track number of threads moved?

In the control environment under Analytics, is there is a way to track the number of threads that community managers have moved (to an existing thread on same topic)?

Thanks.

    4 replies

    Julian
    Julian
    Gainsight Employee ⭐️⭐️⭐️
    Dec 5, 2018 9:04 AM UTC
    Hi,

    I was expecting this to be part of our "Moderator action" overview, but it seems that this is not included in there. :(

    I will speak to the product team to see how we can solve this, as also the dashboards do not include this data.

    I will get back to you once I know more about this.

    Cheers,

    Julian
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    I follow my nose, it always knows
    LPortalupi
    LPortalupiAuthor
    Helper ⭐️
    Dec 5, 2018 6:23 PM UTC
    Thank you!
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    LPortalupi
    LPortalupiAuthor
    Helper ⭐️
    Oct 24, 2019 12:14 AM UTC

    I just popped into the inSpired community to find out if there was a metric to track threads moved and found this, my original post :joy:  … guess this is evidence I would still find this helpful! And that my community manager brain can’t remember what I have and haven’t already asked here … 

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      Claudiomey
      Contributor ⭐️
      Oct 24, 2019 11:21 AM UTC

      Hello,

       

      Do we have any update regard to this topic?

       

      Thanks,

       

      Cláudio

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