Issue with copy pasting images from google docs

I experienced the same issue this afternoon- since I’ve had pasted images randomly disappear I use the pasted images as a placeholder then replace them by adding the image from my machine. Any image I pasted this afternoon just didn’t show up, but it was working fine this morning.

Hi folks, I’m not aware of anything change very recently, but pasting from Google Docs into an article can definitely lead to some mixed results.  Something we’ve run into ourselves is that images can be linked to the Google Doc, and then disappear if and when access settings change for that doc or the Google account is closed down.  What I’d recommend is to be wary with pasting from Google Docs or at least do a quick check of the HTML source code in the content editor to make sure strange HTML hasn’t made it’s way into the article.  

Hi ​@Kenneth R ,

Thanks for sharing this. I do want to point out though that asking authors to review and clean up HTML after pasting isn’t really a practical or scalable approach. When someone is working on long-form content, this adds unnecessary friction and takes away from what should be a seamless publishing experience.

The bigger concern here is that this wasn’t an issue before hundreds of articles have been published successfully in the past, and now the process suddenly breaks specifically when pasting from Google Docs. That creates uncertainty for authors and slows down their ability to publish.

From what we’ve observed, the editor still works fine in other scenarios, so the problem seems to be isolated to Google Docs. This makes it even more important to investigate what changed so that we can share a appropriate reason to the authors.

Hi ​@Rohit_netskope - To clarify my message above a little bit, it’s absolutely possible to paste from a Google Doc with decent results, but as Google Docs aren’t designed for authoring HTML, we will tend to find that the HTML in articles is not always optimal or clean.  The HTML can include unnecessary tags related to formatting, for example.  I’m not aware of anything that broke or changed recently and I just did some testing myself with a few Google Docs and pasting into articles, and it all worked well (with some sub-optimal HTML, as always - only visible in the source).  Let me ping you via DM to ask for some specific examples so that we can try to replicate.