Gainsight Employee ⭐️
February 13, 2017
Measuring Sense of Community
- February 13, 2017
- 6 replies
- 570 views
We believe Sense of Community is important as it shows the level of liveliness within your community and it tells you something about the likelihood of people to contribute.
We looked into three different metrics:
1. The number of unique contributors in a thread
2. Percentage of single user topics
3. The relationship between unique contributors and posts per topic
The research found that a higher number of contributors per topic has a positive impact on the amount of conversation in your community.
Want to know more about the benchmarks created and how to measure the Sense of Community within your online community? Go to our knowledge base to find out more.
Do you have more questions? Make sure to ask and let us know how you keep your Sense of Community happening :)
We looked into three different metrics:
1. The number of unique contributors in a thread
2. Percentage of single user topics
3. The relationship between unique contributors and posts per topic
The research found that a higher number of contributors per topic has a positive impact on the amount of conversation in your community.
Want to know more about the benchmarks created and how to measure the Sense of Community within your online community? Go to our knowledge base to find out more.
Do you have more questions? Make sure to ask and let us know how you keep your Sense of Community happening :)
