Gainsight Employee ⭐️⭐️⭐️
October 30, 2017
🎁 Now available: User registrations approval
- October 30, 2017
- 5 replies
- 309 views
We released a new feature that allows moderators to approve new user registrations. When this feature is enabled a moderator must approve or deny a registration before the user can post content on the community.
This is one of the measurements we took to combat spam, as is described in Spam Wars: Return of the Spammers
1. Login to the Control Environment.
2. Navigate to the ‘User management’ page under ‘General Settings’
3. Set ‘Approve new registrations’ to Yes
New community users will see a “Membership requires approval from moderator” message when they activated their account. At this stage the user is part of the community but he/she can’t create topics or reply yet.
Moderators need to approve a registration before the user can create content. Approving new registrations is a simple 3 step process:
1. Navigate to the 'User Overview' under 'General Settings' in the Control Environment
2. Filter on user role: 'Waiting for moderator approval'
3. Open a user profile page and click 'Approve registration'
Upon approval the user will receive an email that his registration is approved, at this stage he/she can create topics and reply.
This is one of the measurements we took to combat spam, as is described in Spam Wars: Return of the Spammers
How to enable moderator approval for new registrations
1. Login to the Control Environment.
2. Navigate to the ‘User management’ page under ‘General Settings’
3. Set ‘Approve new registrations’ to Yes
User guide
New community users will see a “Membership requires approval from moderator” message when they activated their account. At this stage the user is part of the community but he/she can’t create topics or reply yet.
Moderators need to approve a registration before the user can create content. Approving new registrations is a simple 3 step process:
1. Navigate to the 'User Overview' under 'General Settings' in the Control Environment
2. Filter on user role: 'Waiting for moderator approval'
3. Open a user profile page and click 'Approve registration'
Upon approval the user will receive an email that his registration is approved, at this stage he/she can create topics and reply.
