Skip to main content
Question

OData - is this supported by Insided?

  • April 16, 2020
  • 2 replies
  • 128 views

Hi,

I would like to bring some of the analytics KPIs from our community in a dashboard in PowerBI, together with other data sources, to get a more complete picture of our situation. I have noticed Excel/csv export is an option, but was wondering if this is also possible with OData. Or if it is in the roadmap?

Thanks in advance!

2 replies

Julian
Forum|alt.badge.img+8
  • Gainsight Employee ⭐️⭐️⭐️
  • April 17, 2020

Hi,

thanks for sharing your question here!

I am not sure about OData at this point, I am not familiar with this format - but I have forwarded your question to get more info on this.

I know other Community Managers who are using our api to automatically send data to PowerBI, however as far as I know this information is stored in Json.

Do you want to manually update the information, or are you also looking into an automated solution to track your KPIs?


Julian
Forum|alt.badge.img+8
  • Gainsight Employee ⭐️⭐️⭐️
  • May 12, 2020

Hi,

sorry it took a bit longer than expected. I now have received information that we do not support OData currently unfortunately.

If you can give me a bit more context as to why api would not be a solution for you, I could check together with you what other options could work.